Turkey's commercial vehicle brand Anadolu Isuzu was among the brands offering the “Best Digital Customer Experience” in the Automotive category at CX AWARDS TURKEY 2024, Turkey's most prestigious customer experience awards.
Offering privileged services with innovative solutions, effective use of technology and a customer-oriented approach, Anadolu Isuzu adds value to the industry with pioneering projects that improve customer experience. With its “Isuzu Redesigns Customer Experience” project, Anadolu Isuzu aims to strengthen the brand's bond with its customers, increase customer loyalty, and offer a flawless experience in after-sales services by quickly collecting customer feedback. To achieve these goals, Anadolu Isuzu has increased and reshaped its customer contact points.
Anadolu Isuzu aims to continuously improve the customer experience with the customer journey map created as part of the project, and offers quick solutions to customer needs through continuous communication and feedback systems. It also makes a difference in after-sales services by developing an uninterrupted support structure.
With this award, Anadolu Isuzu once again demonstrated that it is a pioneer in the commercial vehicle sector not only with its technological innovations, but also with its customer-oriented approach and sustainable customer experience approach.
Anadolu Isuzu receives CX AWARDS TURKEY 2024 “Best Digital Customer Experience” Award
2/1/2025