Turkey's commercial vehicle brand Anadolu Isuzu continues its strategic investments focused on both opening up to new markets while also strengthening its presence in its current markets in line with its global growth target. Having reached the highest figures in the company's history with its recent export achievements, Anadolu Isuzu opened a logistics center in Stuttgart, Germany, in line with the goal of strengthening its sales and service network. The center that will make a difference in Anadolu Isuzu's after-sales services, aims to develop high-quality and customer-oriented after-sales service.
With the capacity to ship spare parts every day, the logistics center aims to significantly speed up and facilitate business processes for Anadolu Isuzu distributors in Europe by minimizing the time spent waiting for spare parts and their transfer. Thanks to the European Logistics Center, Anadolu Isuzu will reduce the delivery times of spare parts to one day, considered to be of great importance, especially in after-sales services.
Anadolu Isuzu Group Director for Operational Functions, Hakan Özenç, stated that logistics is one of the most important links in the supply chain processes in the automotive industry, and continued as follows:
“As Anadolu Isuzu, we always aim for excellence and sustainability in customer satisfaction. In this direction, we develop the most appropriate solutions for the wishes and needs of our customers in foreign markets as well as in our country. Our logistics center we have opened in Stuttgart, Germany, will play a critical role in the planning of our shipments to our European export markets most accurately and efficiently, as well as in the effective management of all relevant business processes. This center will accelerate the shipment of spare automotive parts to service and maintenance stations greatly, which is a challenging logistics operation. Our European logistics center represents an important step towards the effective and efficient realization of our logistics services and achieving high customer satisfaction in line with our growth targets.”